Form are still over quota after deleting submissions.

  • shsannouncements
    Asked on April 23, 2024 at 8:21 AM

    Hi,

    I deleted some forms to clear up space, I also cleared the cache, but I still have the notice that I reached the upload space limit.

    Can you help me to clear it up?


    Thank you.

    Jotform Thread 14169491 Screenshot
  • shsannouncements
    Replied on April 23, 2024 at 8:25 AM

    Nevermind, I deleted some files with attachments and now is good.

    Thank you/

  • Waqas JotForm Support
    Replied on April 23, 2024 at 8:31 AM

    Hi Siege,

    Thanks for reaching out to Jotform Support. I'm sorry you're having difficulties with this. I checked your form, and it appears your account was overlimit. I activated your account again. I've gone ahead and cleared your form caches as an additional aid.

    Let us know if there's anything else we can help you with.

 
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