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all2umainbranchAsked on April 23, 2024 at 12:16 PM
Add Sender Email
SMTP (Simple Mail Transfer Protocol) enables you to send your email through the specified server setting.
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Mikhail JotForm SupportReplied on April 23, 2024 at 12:27 PM
Hi all2umainbranch,
Thanks for reaching out to us for help. I noticed you are using Gmail as your email address. Let me show you how to set it up with your Google Account:
1. Click here to sign in to your Google account and access the App Password Generator.
2. In the list of available apps, click on Mail.
3. In the device list, click on Other.
4. Enter your Custom Name, such as Jotform.
5. Click on the Generate button.
6. *Copy and save the password to your computer.
7. Finally, click the Done button.
*It is very important that you save the password to your computer so you can use it again later. If you don't save it, you'll have to generate a new one again because Google doesn't let users view their passwords after they click the Done button.
Now, to add the Sender email:
1. Go to your My Account page, and click on Settings, or visit here directly.
2. Click on the Add Sender Email button.
3. Enter the following information:
- Email Address: {your email address}
- Hostname: smtp.gmail.com
- Port: 587
- Username: {your Gmail address}
- Password: {your Gmail or app-specific password}
- Security Protocol: TLS
4. When you're finished, click on the Send Test Email button to make sure that everything is working. If it works, click on the Add Email button. If not, please check the details again and correct any errors.
You might also want to check out this guide about How to Use Your Gmail Account as Your Email Sender via SMTP.
Give it a try and let us know if you need any help.