Limits: Exceeded allocated quota

why am I getting this message?

I have checked your account and I can see you're well under the silver limits, please disregard the alert you have received. 

You may also confirm that you have not exceeded any limit checking your account, this guide will help you checking your limits and usage: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits 

I hope this helps. 

My customers are now getting the exceeded quota message and are not able to place orders.
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We had a problem on our end and it is fixed now. Please check it and let us know if the issue still persists.

Thank you for reaching us.