-
Africatown_CommunityAsked on April 23, 2024 at 6:54 PM
My name is Yvonne Majette - Finance Coordinator with Africatown Community Landtrust.
I am here to pay a subscription for Kennesh N. Poe-Buycks. The amount is $234.00
-
Mafe_M JotForm SupportReplied on April 23, 2024 at 7:37 PM
Hi Yvonne,
Thank you for reaching out to Jotform Support. I checked the account, and it looks like the credit card on the account declined the transaction or the payment. A new payment information must be added on the account. You can update your Credit Card Information in just a few easy steps. Let me show you how:
- On your My Forms page, hover your mouse over your Avatar/Profile image on the top-right side of the page.
- In the menu that comes up, click on Settings.
- Next, go to the Billing tab.
- Click on Change Credit Card.
- Enter the details in the Credit Card Information window.
- Now, just click on Update to save the changes.
Let us know if you need any more help.