Payment for a subscription

  • Africatown_Community
    Asked on April 23, 2024 at 6:54 PM

    My name is Yvonne Majette - Finance Coordinator with Africatown Community Landtrust.

    I am here to pay a subscription for Kennesh N. Poe-Buycks. The amount is $234.00

  • Mafe_M JotForm Support
    Replied on April 23, 2024 at 7:37 PM

    Hi Yvonne,

    Thank you for reaching out to Jotform Support. I checked the account, and it looks like the credit card on the account declined the transaction or the payment. A new payment information must be added on the account. You can update your Credit Card Information in just a few easy steps. Let me show you how:

    • On your My Forms page, hover your mouse over your Avatar/Profile image on the top-right side of the page.
    • In the menu that comes up, click on Settings.

    1652160454 6279f7c689cf6  Screenshot 10

    • Next, go to the Billing tab.
    • Click on Change Credit Card.

    1652160520 6279f808ecd15  Screenshot 21

    • Enter the details in the Credit Card Information window.
    • Now, just click on Update to save the changes.

    1652160565 6279f8351b264  Screenshot 32

    Let us know if you need any more help.

 
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