Could only login one computer at a time, is there a way to remedy this?

  • joshuascurlockmd
    Asked on April 24, 2024 at 7:19 AM
    My other issue is that it seems to have changed that I can only be logged onto one computer at a time? Is that true? Frustrating when I use Jotform for a lot and in multiple locations throughout my office (computer wise). Is there a way to remedy this issue? Thanks.
  • Jessica JotForm Support
    Replied on April 24, 2024 at 7:23 AM

    Hi Joshua,

    Thanks for reaching out to Jotform Support. Unfortunately it's not possible to log into more than one computer at a time. Free, Bronze, Silver, and Gold plans are individual, single-user plans. It is a violation of our Terms of Use to share login credentials with other individuals.

    If you need an account that supports multiple users, we strongly recommend that you consider upgrading to Jotform EnterpriseIf you only intend to share your forms and submissions with your team so that they can manage them, you can take advantage of our Form Collaboration feature. You can check out the related links below for more information:

    Let us know if you have more questions.

 
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