App Builder: Notifications when the users download their app

  • schoolsportvictoria
    Asked on April 24, 2024 at 7:50 AM

    I’d like the ability to have the App send push notifications to all people who have downloaded the app, is that possible?

  • Mahmoud JotForm Support
    Replied on April 24, 2024 at 8:20 AM

    Hello schoolsportvictoria,

    Thanks for reaching out to Jotform Support. Unfortunately, notifications can't be sent when someone downloads your app. Email notifications only get sent when a form or the app has been submitted. However, you can receive push notifications when the form is submitted if you download the Jotform Mobile App. We have a mobile app for iOS and Android devices. Once you installed the app, please go to settings and turn on push notifications for the Jotform Mobile App. Please see the guide on how to customize form notifications.

    I've gone ahead and escalated your request to our Developer Team. When or if it's developed depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know. 

    Let us know if you need any more help.

 
Your Answer