Upload limit reached even after delete submission.

I am getting a message that I have run out of space, but all of my form responses have been deleted. I'm not sure what I need to do to get my form to work again.

Hi Edison,

Thanks for reaching out to Jotform Support. I am sorry you are having an issue with this. I've checked your account and recalculated the upload space. It is not at 91.74 MB out of the limit of 100 MB. I also activated your account you should be able to use the form now.

Please note, that when you delete the submission, you will need to Purge (Permanently Delete) them to free up the upload space. If the submission remains in the Trash folder, it will not free up the space. Let me show you how to purge them after removing them.

1. In the Submission Tables click on the 3 verticle dots on the tab.
2. Select Trashed Entries in the drop-down down.
3. Check the box next to select all.
4. Click on Delete Forever and then click on Delete in the pop-up.

Give it a try and let us know how it goes.