Shared Forms: Cannot delete from my end

  • Inventory_Delivery
    Asked on April 24, 2024 at 9:40 AM

    Shared Forms: Cannot delete from my end Image 1 Screenshot 20

    Manager shared forms and deleted. I cannot delete from my portal.

  • Camila JotForm Support
    Replied on April 24, 2024 at 9:55 AM

    Hi Inventory_Delivery,

    Thanks for reaching out to Jotform Support. As per checking your account, the shared has already deleted to your account. Can you please try to clear your form cache? Let me show you how to do it:

    1. On your My Forms page, hover your mouse on your Profile Avatar icon.
    2. In the window that opens, click on Settings.Form: The form freezes when submitting Image 2 Screenshot 51 Screenshot 10
    3. In the Settings menu, scroll down to the bottom of the page and click on Clear Cache. That's it, you're done.Form: The form freezes when submitting Image 3 Screenshot 62 Screenshot 21

    You can also check this guide for more information about clearing caches.

    Give it a try and let us know how it goes.

 
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