Form shows currently reach the limits

  • kimmadonia
    Asked on April 24, 2024 at 11:45 AM

    What does This form is currently REACH THE LIMITS! mean? I'm having trouble publishing my form.

    https://form.jotform.com/241137641182148

  • Carrissa JotForm Support
    Replied on April 24, 2024 at 11:58 AM

    Hi Kim,

    Thanks for reaching out to Jotform Support. I'm sorry you're having issues with your form. After checking, the form was conditionally enabled. To change this, follow the steps below:

    1. While in Form Builder, click on Settings.
    2. Under General tab, you will see Form Status.
    3. Click on Conditionally Enabled to change the status.
    4. Click Save.

    Form shows currently reach the limits Image 1 Screenshot 20

    Give it a try and reach out again if you have any other questions.

  • kimmadonia
    Replied on April 25, 2024 at 11:36 AM

    Great, thank you!

    I was testing my form with a co-worker and had them do a submission. I found how to delete the submission but it still shows 1 less available spot. Is there a way to reset that?


  • Shirized Ina Garces JotForm Support
    Replied on April 25, 2024 at 12:00 PM

    Hi Kim,

    Thanks for getting back to us. I went ahead and checked and can see that there's one submission in your Trash section. This is why one of your Appointment times is showing 19 available. To fix this, you need to purge the submission to reset the spot. Here's how:

    1.  In the Submissions Table, click on the Three dots icon in the upper left corner of the page, then select Trashed Entries.
    2. In the Trashed Entries panel, click on the Select All button, choose the Delete Forever button, then select Delete.

    1667042480 635d0cb09f676  Screenshot 32 Screenshot 32 Screenshot 32 Screenshot 32 Screenshot 32 Screenshot 32 Screenshot 63 Screenshot 43 Screenshot 43 Screenshot 63 Screenshot 63 Screenshot 63 Screenshot 63 Screenshot 10Upload Space limit: I received a message in my account that my data storage is almost full Screenshot 74 Screenshot 54 Screenshot 54 Screenshot 74 Screenshot 74 Screenshot 74 Screenshot 74 Screenshot 21

    You might also want to check out these guides on How to Delete Form Submission Data for more information.

    Keep us updated and let us know if you need any more help.

 
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