How to cancel my subscription?

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    thuongnl
    Asked on March 21, 2018 at 11:16 PM

    Hi there, could you please teach me how to deactive my payment information such as Card detail. My currently account is Bronze (19$/month) but due to some private reasons, I don't want to use it anymore.

    Thanks

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    ashwin_d
    Answered on March 22, 2018 at 05:39 AM

    You need to just cancel your subscription and that will ensure that you are not billed again. You may like to take a look at the following guide on how to cancel your subscription:   https://www.jotform.com/help/341-How-to-Cancel-a-Subscription-and-downgrade-back-to-free

    Hope this helps.

    Do get back to us if you have any questions.