- thuongnlAsked on March 21, 2018 at 11:16 PM
Hi there, could you please teach me how to deactive my payment information such as Card detail. My currently account is Bronze (19$/month) but due to some private reasons, I don't want to use it anymore.
- JotForm Supportashwin_dAnswered on March 22, 2018 at 05:39 AM
You need to just cancel your subscription and that will ensure that you are not billed again. You may like to take a look at the following guide on how to cancel your subscription: https://www.jotform.com/help/341-How-to-Cancel-a-Subscription-and-downgrade-back-to-free
Hope this helps.
Do get back to us if you have any questions.