How to Send an Email Based on a User's Answer

  • VetSupport
    Asked on April 24, 2024 at 12:25 PM

    How would/could I set up a notification to one email when a specific area is selected? 

  • Kyle JotForm Support
    Replied on April 24, 2024 at 12:29 PM

    Hi VetSupport,

    Thanks for reaching out to Jotform Support. You can set the Email notifications based on the answers from form submitters. I'll show you how:

    • In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
    • In the menu on the left side of the page, click on Conditions.
    • In the list that pops up, click on Change E-mail Recipient and set a logical condition like the ones below:

    How to Send an Email Based on a Users Answer Image 1 Screenshot 20

    • Now, click on Save, and you're done.

    You can also check out our guide explaining How to Send Emails Based on a User's Answer.

    Give it a try and let us know if you have any other questions.

 
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