Prevent multiple submissions within 30 days.

  • corretordaniel
    Asked on April 24, 2024 at 12:35 PM

    I would like to use the one-time delivery within a specific period of 30 days and not continuously, as the contact may become interested again at a later date.


    Single Shipping 30 days

    Use cookies or IP address to prevent repeated sending

  • Jemuel JotForm Support
    Replied on April 24, 2024 at 12:38 PM

    Hi corretordaniel,

    Thanks for reaching out to Jotform Support. I apologize for any confusion, but I'm having trouble fully understanding your concern. For us to assist you better, can you take a screenshot of what’s happening and send it to us? This guide will show you how to do that. Any additional details you can provide will be valuable in resolving this issue promptly. Also, please provide the link to the form you are referring to so we can check.

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

  • corretordaniel
    Replied on April 24, 2024 at 1:22 PM

    Currently, I have activated the single submission option in the form's general settings. However, a person who filled out the form today cannot fill out the form again after this activation, as shown in the attached photo.


    What I need is that after a month, this person can have the possibility of filling out this form again and not be blocked, as the single sending would get their IP/cookies and block this sending again.


    Prevent multiple submissions within 30 days Screenshot 20

  • Eliza JotForm Support
    Replied on April 24, 2024 at 1:47 PM

    Hi corretordaniel,

    Thanks for getting back to us. We understand things much better now. It's currently not possible to prevent a form filler from doing multiple submissions within 30 days. The workaround that's currently available is for preventing multiple submissions within a day. While the feature you’re looking for isn’t currently available, rest assured we’re always working to add new services and features to Jotform.

    I've gone ahead and escalated your request to our Developers. When or if it's implemented depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know. 

    In the meantime, let us know if you have any other questions.

  • corretordaniel
    Replied on April 24, 2024 at 2:09 PM

    Does the shipping block only happen for 24 hours?


    If that's the case, that's great, because the repetitive sending already resolves.


    But I tested it here and it crashed, and I sent it last week


    Is it possible to block for 24 hours if you only activate cookie blocking?

  • Joshua_T JotForm Support
    Replied on April 24, 2024 at 3:02 PM

    Hi corretordaniel,

    Thanks for getting back to us. I apologize for the confusion. To confirm, are you trying to create a form where only 1 submission per month is allowed per user? Or 1 submission per day allowed per user? Both are possible. Let me show you how:

    For one submission per month:

    1. In Form Builder, add a Date Picker element, a Short Text element, and a Substring Widget. Prevent multiple submissions within 30 days Screenshot 70
    2. Next, set up your Substring Widget to get the month in the Date Picker element. Prevent multiple submissions within 30 days Screenshot 81
    3. Then, set up the Date element to get the Current Date, and have the 3 newly added elements hidden. Prevent multiple submissions within 30 days Screenshot 92
    4. Create this conditional logic:Prevent multiple submissions within 30 days Screenshot 103
    5. Finally, go to Settings from the top bar menu, click on the Show More options button, and select the Short Text element under the unique field. Prevent multiple submissions within 30 days Screenshot 114

    But if you are referring to preventing multiple submissions per day, you can do the same thing above. But, instead of copying the field for the month, copy the field of the day instead.

    Prevent multiple submissions within 30 days Screenshot 125

    Give it a try and let us know how it goes.

  • corretordaniel
    Replied on April 25, 2024 at 7:14 AM

    But if you are referring to preventing multiple submissions per day, you can do the same thing above. But, instead of copying the field for the month, copy the field of the day instead.

    YES POR DAY, GIVE ME STEP BY STEP


  • Myla JotForm Support
    Replied on April 25, 2024 at 8:15 AM

    Hello corretordaniel,

    Thank you for getting back to us. The step-by-step guide for this has been shared by my colleague Joshua on the last response. You may refer from the Step 1 to Step 5 which is the last step. Let us know which step you are having troubles with so we can try to explain more in details.

    Once we hear back from you, we'll be able to help you with this.

 
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