-
volvocarsscgotAsked on March 22, 2018 at 12:54 PM
Hi!
See attached. We only want the Happy Fox input to be active and therefore we delete the Autoresponder 1 and Notification 2. But for some reason they keep coining back even though we delete them? Can you assist so they stop from doing that?
Thanks!
-
Kevin Support Team LeadReplied on March 22, 2018 at 1:40 PM
The notifications should not appear once you have deleted them, the email autoresponder should appear if you added an email field to your form. I have also checked your account and I can see you have several forms there, may you please provide us the one where you're experiencing the issue?
https://www.jotform.com/help/401-Where-to-Find-My-Form-URL
Also, may we remove those emails and see if we can replicate the issue on our end?
We will wait for your response.
-
volvocarsscgotReplied on March 22, 2018 at 1:43 PM### Service request #SC00016304
Dear Jotformforum_1423102,
We have received your service request and we will try to solve it as soon as
possible.
We will notify you as soon as your request has been solved. You may also track
status at [Coor Service Center][1]
Kind regards
![][2]
**Ticket details:
**ID: #SC00016304
A new response has been received:
[![JOTFORM][3]][4]
Answered by ** Kevin_G **
The notifications should not appear once you have deleted them, the email
autoresponder should appear if you added an email field to your form. I have
also checked your account and I can see you have several forms there, may you
please provide us the one where you're experiencing the issue?
[https://www.jotform.com/help/401-Where-to-Find-My-Form-URL][5]
Also, may we remove those emails and see if we can replicate the issue on our
end?
We will wait for your response.
[View this thread on browser »][6] [Unsubscribe Thread][7]
1521740420
[1]: https://servicecenter.volvocars.coor.com
[2]: https://www.coor.com/globalassets/global-images/logotype-for-download/coor_v2_small.jpg
[3]: https://www.jotform.com/images/logo2.png?2
[4]: //www.jotform.com
[5]: https://www.jotform.com/help/401-Where-to-Find-My-Form-URL
[6]: http://www.jotform.com/answers/1423102-Autoresponder-and-Notification-keep-coming-back
[7]: http://www.jotform.com/answers/1423102-Autoresponder-and-Notification-keep-coming-back?k=d6ad9995a1f98888bff9a69f0a250faf&unsubscribe=
... -
volvocarsscgotReplied on March 28, 2018 at 6:42 AM
Hi!
Here you go:
https://form.jotform.com/51452479309965
Yes you may remove the e-mails.
Br // Jakob
-
Kevin Support Team LeadReplied on March 28, 2018 at 9:30 AM
I have just checked your form and I can see there is only one email notification currently, have you removed the other ones?
May you please confirm that this is the only email you see on your end?
We will wait for your response.
-
volvocarsscgotReplied on March 28, 2018 at 9:43 AM### Service request #SC00016490
Dear Jotformforum_1423102,
We have received your service request and we will try to solve it as soon as
possible.
We will notify you as soon as your request has been solved. You may also track
status at [Coor Service Center][1]
Kind regards
![][2]
**Ticket details:
**ID: #SC00016490
A new response has been received:
[![JOTFORM][3]][4]
Answered by ** Kevin_G **
I have just checked your form and I can see there is only one email
notification currently, have you removed the other ones?
![1522243725screenshot_01.png][5]
May you please confirm that this is the only email you see on your end?
We will wait for your response.
[View this thread on browser »][6] [Unsubscribe Thread][7]
1522243827
[1]: https://servicecenter.volvocars.coor.com
[2]: https://www.coor.com/globalassets/global-images/logotype-for-download/coor_v2_small.jpg
[3]: https://www.jotform.com/images/logo2.png?2
[4]: //www.jotform.com
[5]: http://www.jotform.com/uploads/forum/coorfm/1522243725screenshot_01.png
[6]: http://www.jotform.com/answers/1423102-Autoresponder-and-Notification-keep-coming-back
[7]: http://www.jotform.com/answers/1423102-Autoresponder-and-Notification-keep-coming-back?k=d6ad9995a1f98888bff9a69f0a250faf&unsubscribe=
...