Having issues while connecting with the PayPal check out

Having issues connecting to PayPal. This account was used last year and perhaps in 22 In the form. Using the same form as last year but having issues connecting to PayPal.

Hi Matt Garber,

Thanks for reaching out to Jotform Support. I’m really sorry that this is happening. I'll do my best to help you. Can you please make sure you are entering the correct PayPal account credentials when you are integrating Jotform with the PayPal check-out? Here is a guide on how to integrate with PayPal Checkout.

I cloned your MT YFs Camp 2024 form and tested it to see if I could replicate the issue, but everything was working properly. I was able to get the submission with the transaction ID from PayPal Checkout using my testing PayPal account. Take a look at the screenshot below to see my results:

Once you refresh the connection between Jotform and the PayPal check out, you should be able to receive the payments.

Let us know how it goes.

Works!