Submissions: Missing transaction details

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    SFDCERT
    Asked on March 26, 2018 at 01:25 PM

    Why do I not see Payer Information?!?  Customers are being charged but no transaction information is being presented?!  

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    aubreybourke
    Answered on March 26, 2018 at 02:27 PM

    Unfortunately we don't provide phone based support. You can either use the forums, or email us directly support@jotform.com

    In order to determine the problem you are facing we will need to know which forms are you referring to?

    Where-to-Find-My-Form-URL