Why isn't my form updating on preview?

  • Tawnya_Lange
    Asked on March 26, 2018 at 4:00 PM

    I'm testing your software to see if it will meet our needs for small event registration. However, I  created a form last Friday and today have modified it with a new header graphic - but when I move to preview mode, it still shows the old form. What is the issue?


  • Kevin Support Team Lead
    Replied on March 26, 2018 at 6:21 PM

    I have just checked your form and I can see it shows the same version like the form builder: 

    1522102807screenshot 01 Screenshot 10

    I would recommend you to try clearing your browser cache since, I also cleared your forms cache from our end. 

    Please let us know if the issue persists.