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AlanJordanAsked on March 26, 2018 at 4:16 PM
Please see https://www.jotform.com/build/80845894815976 and expand the question: What are some of the specific programs that you offer. You'll see two videos plus some other material.
The videos in the form are embedded and work. However, when I embed the form into a WordPress page, the videos show only a black space. How can I fix this issue?
Here's the page where I embedded the JotForm FAQs page:
http://ahj.max-opp.com/faqs-frequently-asked-questions-about-author-visits/
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Welvin Support Team LeadReplied on March 26, 2018 at 6:34 PM
I'm testing this out for you. I will update you later.
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Welvin Support Team LeadReplied on March 26, 2018 at 6:40 PM
I just found out that you embedded the form as oEmbed. Please try our default embed method of the iframe method. That should fix the problem;
https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
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AlanJordanReplied on March 26, 2018 at 7:01 PM
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AlanJordanReplied on March 26, 2018 at 7:02 PM
Thank you for your response. How do I do that? This appears to be my only option for embedding:
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John_BensonReplied on March 26, 2018 at 9:52 PM
You need to re-embed the form to your website by following this guide: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
Here's a quick screen animation guide on how to get the iFrame Code:
Give it a try and if you have any questions, please let us know. Thank you.
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AlanJordanReplied on March 27, 2018 at 3:39 PM
Thank you. That worked. :)