- ksquaredno1Asked on March 26, 2018 at 07:07 PM
I'm getting a message saying I'm almost at my Payment Submissions limit and I should upgrade. I'm currently using Bronze which says I get 1,000 submissions per month and I don't think I'm anywhere near that. What do I need to do?
- JotForm SupportJohn_BensonAnswered on March 26, 2018 at 10:16 PM
The Bronze plan can receive up to 10 Payment Submissions per month. Here's a screenshot of the Pricing Page:
If you're expecting more than 10 Payments submission per month, I suggest upgrading your account to increase it to 100 or unlimited.
Here's the difference between regular submission and payment submission:
Submissions Received (monthly): This is the number of submissions you can receive on a monthly basis. The count covers the calendar date which means 1st day to last day of the month.
Payment Submissions (monthly): This is the number of submissions that have payment integrations on them. You can check this guide on how to create a payment/order form. So for example, we have Paypal payment integration on our form, if a user fills out the form, submitted it and successfully completed the payment, then that would be counted as a payment submission.