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slosamgrAsked on April 25, 2024 at 12:43 PM
My form ID#201884312024143 shows 12,131 records on the homepage. When I open the submissions, or download them, I only get 1,784 (as of this morning - it will change thru the day).
Can you access all the records? If so, please send to me and I'll re-launch the form.
Page URL: https://form.jotform.com/201884312024143 -
Shane JotForm SupportReplied on April 25, 2024 at 1:14 PM
Hi JULIA,
Thanks for reaching out to Jotform Support. Upon checking your form's submissions, I saw that the most of your submissions are in the Archive. Which is why you are only seeing the total as 1784. See screenshot below:To view the archived entries:
- Open the tab menu.
- Click on Archived Entries.
3. In the Archive panel on the right, you can manage the archived entries.
We also have a guide about How to Archive Submission Entries in Jotform Tables that you can check out.
Reach out again if you have any other questions.
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slosamgrReplied on April 25, 2024 at 1:24 PM
Thank you!