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ihamze924Asked on April 25, 2024 at 1:30 PM
hi how to change the sender email to my email instead of noreply@jotform i don't know what is the host and the port
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Joshua_T JotForm SupportReplied on April 25, 2024 at 2:02 PM
Hi ihamze924,
Thanks for reaching out to us for help. Sure, I can help you change the Notification Email address. Let me show you how:
1. Click here to sign in to your Google account and access the App Password Generator.
2. In the list of available apps, click on Mail.
3. In the device list, click on Other.
4. Enter your Custom Name, such as Jotform.
5. Click on the Generate button.
6. *Copy and save the password to your computer.
7. Finally, click the Done button.
*It is very important that you save the password to your computer so you can use it again later. If you don't save it, you'll have to generate a new one again because Google doesn't let users view their passwords after they click the Done button.
Now, to add the Sender email:
1. Go to your My Account page, and click on Settings, or visit here directly.
2. Click on the Add Sender Email button.
3. Enter the following information:
- Email Address: {your email address}
- Hostname: smtp.gmail.com
- Port: 587
- Username: {your Gmail address}
- Password: {your Gmail or app-specific password}
- Security Protocol: TLS
4. When you're finished, click on the Send Test Email button to make sure that everything is working. If it works, click on the Add Email button. If not, please check the details again and correct any errors.
After your SMTP is set up, you can select it as the Sender Email. Let me show you how:
- In Form Builder, click on Settings from the top bar menu, and click on Emails from the left panel menu.
- Then, hover your mouse over the Notification Email, and click on the Pencil icon.
- Next, go to the Advanced tab, select your SMTP in the Sender Email options, and click on Save.
You might also want to check out this guide about How to Use Your Gmail Account as Your Email Sender via SMTP.
Give it a try and let us know if you need any help.