Can users save their progress and access at a later time?

  • Summer Barbina
    Asked on April 25, 2024 at 3:13 PM
    and would like users to be able to save their progress on the forms to access at a later time. We'd also like to be able to view forms in progress. Are these features available with all plans?
  • Sidharth JotForm Support
    Replied on April 25, 2024 at 3:31 PM

    Hi Summer,

    Thanks for reaching out to Jotform Support. You can allow users to save their progress on the form and continue later by enabling the Save and Continue Later form setting. Let me show you how:

    1. In Form Builder, click on the Settings tab from the orange navigation bar.
    2. Click the Form Settings on the left menu, and click on the Show More Options button.
    3. In the Save and Continue Later option, select Enabled Can users save their progress and access at a later time? Image 1 Screenshot 70

    It's really easy to view your Incomplete Submissions. There are 2 ways to do it, let me show you how:

    For the first way:

    • Open your My Forms page and choose your form.
    • In the toolbar at the top of the page, click on Submissions. That's it.

    Can users save their progress and access at a later time? Image 2 Screenshot 81

    For the second way:

    • Click on the More menu on the right side of your form.
    • In the Data column, choose Submissions.

    Can users save their progress and access at a later time? Image 3 Screenshot 92

    • Click on the Three Dots icon, and then in the dropdown menu, click on Incomplete Submissions.

    Can users save their progress and access at a later time? Image 4 Screenshot 103

    • To view the incomplete submission, click on View. That will open the form with the incomplete submission in a new tab:

    Can users save their progress and access at a later time? Image 5 Screenshot 114

    • If you want to delete the incomplete submission, click on Delete and confirm the deletion in the popup window that comes up.
    • If you want to delete multiple incomplete submissions at once, choose the submissions in the list and click on Delete.

     Can users save their progress and access at a later time? Image 6 Screenshot 125

    You can also check out our more detailed guide about this here.

    Yes, the save and continue later feature is available in all plans.

    Give it a try and let us know if you need any other help.

  • guest_6514d2e7b113a6b1
    Replied on April 26, 2024 at 12:40 AM
    This is very helpful and answers my question. Thank you!On Apr 25, 2024, at 12:31 PM, Jotform <noreply@jotform.com> wrote:




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