Autofill or commonly known as Save and Continue Later, allows users to save their partial data if they decide to stop for other matters. It can also help prevent the loss of data. When users choose to save their progress, the form sends or provides them a link to continue later. When users save their partial entry, that is considered an Incomplete Submission. This particular feature is available in both classic and card forms.
As the form owner, you can view the Incomplete Submissions through the Jotform Tables. To get into the list of incomplete submissions, please do the below steps:
- Select your form on the My Forms page.
- Click the Submissions button at the top toolbar.
Or, click on the form’s More menu and select Submissions under the Data column.
- In Jotform Tables, click the Kebab Menu to open the tab options.
- Click the Incomplete Submissions option.
- You should now see the list of Incomplete Submissions for your form.
When you hover your mouse over the Incomplete Submission item, you will see two (2) buttons. One is to View the Incomplete Submission, which will open a new tab on your browser, and one is to Delete it.
If you would like to delete multiple incomplete submissions at once, select the incomplete submissions from the list and click the Delete button.
Note
We are storing Incomplete Submissions forever. They’ll sit in the form unless deleted. We recommend keeping the list as it may be helpful in the future, especially for tracking every progress made by your users.
How To View Incomplete Submissions Through the Old Submissions Page
After selecting the form and clicking the Submissions button on the My Forms page, the form will redirect you to the old submissions page.
There, click the Incomplete Submissions button just below the form title.
The Incomplete Submissions window will show the list of saved sessions.
In this window, you can only delete the incomplete submissions. However, if you need to view the saved sessions, you must copy the Session ID and append it to your form URL.
For example, we have the following session ID: JF-S4L-mZfDhotp. Append the Session ID to the form URL as follows:
https://form.jotform.com/202855246588062?session=JF-S4L-mZfDhotp
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22 Comments:
When I click on "incomplete Submissions" the only option I have is to delete.
I would like to be able to see the submissions.
Is there a way to pull a report on all incomplete submissions, instead of having to view them individually?
Hello,
I am trying to see how I can push through the incomplete submissions. I use to be able to do it in the past. Most of these players paid in cash, so I'm trying to push them threw. Am I not allowed to do this anymore?
Thanks,
Nicole
When people write and say they can't find the draft link, what's the best way for me to help them continue where they left off? The way we have it set up, with one form leading directly into a second form, the identities are not clear from the "Incomplete Submissions" of the second form. How do I know which form belongs to which person/email address for unfinished submissions? The Submission ID only clues me in to the identity of the person *after* the form has been submitted.
I found an incomplete submission that the user wanted to complete. I "viewed" the form, clicked save, copied the link to return to the form.
I send the link to the user and when they went into the form it was blank, all the data was gone!
Why?????
Thanks
Hi, when I go to see the forms that have been submitted they have an approval status of 'in progress' even though I know they have been submitted.
Why is this, and how can this be changed?
Thanks
The users completed the forms and double-checked it, but some of the questions are not showing up, could you check that all the intel was sent?
I do not like the new version of JotForm. Why fix something that isn't broken.
It is very confusing and sensitive.
Can I do a report on incomplete submissions?
I have the HIPAA version so the incomplete forms are not visible (which doesn't make any sense). More importantly, how can I let patients know their form didn't get completed?
A lot of people miss a question and hit submit but don't wait to see it is incomplete. We have no way of picking up where they left off or contacting them.
Please help.
When user save form and we can see their data in incomplete section but when user fill that form again form where they left and again fill some section and save as draft.
In this case when i view the incomplete submission section i don't find their previous data and only find the new draft.
Is there a way that i can see the whole incomplete submission for the user who have draft form 2 or 3 times.
The form I created is not populating information. Members are registering but their info is not showing up on the submission form
How can we find incomplete submissions via the API?
Hello,
Is there a way to email the incomplete submissions so they know to complete their application by the deadline?
Thanks so much!
I am trying to retrieve an incomplete form and it is saying "This submission belongs to another user.
You don't have permission to view and complete other's submission." This is also happening when the client is trying to use the "edit link". How do I fix this?
Hi, is there a way to view the list of incomplete submissions instead of having to click one by one risking losing the submitted information itself?
Is there a way to send an email to remind those who have not completed their form to complete it by the deadline?
Hi, for some reason I cannot see the answer from Publiceye-user, but my question is somewhat the same: I can only seem to delete the incomplete forms instead of viewing them. Is there a setting I need to change or do I need to look somewhere else? I also appear to have the "old view".
Thanks!
If you delete an incomplete submission will it appear in the trash or will it completely gone?
I want to view the incomplete submissions of a multi pages form... is possible?
Is there a way to change the field which is displayed? The session ID wouldn't be helpful if I am looking for a specific company's incomplete form, I would need to look through each one. Can the Company name be displayed instead of the Session ID?
Hi - I can see them, but my client who I have added as a user see the old format and can't "VIEW"