The Continue Forms Later feature, also known as Autofill or Save and Continue, allows your users to save their partial data if they decide to fill out your form at a later time. It can also help prevent the loss of data. When users choose to save their progress, the form sends or provides them a link to continue later. When users save their partial entry, that is considered an Incomplete Submission.
As the form owner, you can view the Incomplete Submissions in Jotform Tables. Here’s how:
- Go to My Forms and select the form.
- Click Submissions at the top.
Or, hover on the form, click More, then select Submissions from the menu.
- In Jotform Tables, click the tab’s three-dot menu.
- Choose Incomplete Submissions.
You should now see the list of Incomplete Submissions for your form.
Hovering on an entry in the Incomplete Submissions panel gives you an option to view or delete the entry.
You can also delete multiple incomplete submissions by selecting the entries and clicking the Delete button.
Note
The Incomplete Submissions’ data will stay in your Tables until overwritten, deleted, or completed.
How To View Incomplete Submissions on the Old Submissions Page
Click the Incomplete Submissions button just below the form title on the old Submissions page to view the incomplete entries.
Clicking the Incomplete Submissions button will open a modal window where you can view the details of or delete incomplete entries.
To view the saved data, append ?session={sessionID} to your form URL. For example: https://form.jotform.com/1234567890?session=JF-S4L-mZfDhotp
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27 Comments:
We keep losing our incomplete applications. I go in and view the incomplete applications on the form, but then later it becomes blank... for the person with the edit link and when I go back and view it again. This has happened multiple times, and I need to be able to view incomplete applications without losing the information.
Please Help!!
It would be super helpful if we view these incomplete submissions the same way as other submissions, like in a spreadsheet, not viewing the actual form. it is hard to sort through them, especially with only the ID.
I'd like to send a message to those who haven't completed the form. Can I do that?
please! can we have an email or name of the person who is filling out the form? It is impossible to find in a list like this based only on a submission id and date
why can't we update the recipient for the 'save later' email? it doesn't make sense to send the email and link to the account holders email if they are not the ones saving the form.. does this make sense?
When I click on "incomplete Submissions" the only option I have is to delete.
I would like to be able to see the submissions.
Is there a way to pull a report on all incomplete submissions, instead of having to view them individually?
Hello,
I am trying to see how I can push through the incomplete submissions. I use to be able to do it in the past. Most of these players paid in cash, so I'm trying to push them threw. Am I not allowed to do this anymore?
Thanks,
Nicole
When people write and say they can't find the draft link, what's the best way for me to help them continue where they left off? The way we have it set up, with one form leading directly into a second form, the identities are not clear from the "Incomplete Submissions" of the second form. How do I know which form belongs to which person/email address for unfinished submissions? The Submission ID only clues me in to the identity of the person *after* the form has been submitted.
I found an incomplete submission that the user wanted to complete. I "viewed" the form, clicked save, copied the link to return to the form.
I send the link to the user and when they went into the form it was blank, all the data was gone!
Why?????
Thanks
Hi, when I go to see the forms that have been submitted they have an approval status of 'in progress' even though I know they have been submitted.
Why is this, and how can this be changed?
Thanks
The users completed the forms and double-checked it, but some of the questions are not showing up, could you check that all the intel was sent?
I do not like the new version of JotForm. Why fix something that isn't broken.
It is very confusing and sensitive.
Can I do a report on incomplete submissions?
I have the HIPAA version so the incomplete forms are not visible (which doesn't make any sense). More importantly, how can I let patients know their form didn't get completed?
A lot of people miss a question and hit submit but don't wait to see it is incomplete. We have no way of picking up where they left off or contacting them.
Please help.
When user save form and we can see their data in incomplete section but when user fill that form again form where they left and again fill some section and save as draft.
In this case when i view the incomplete submission section i don't find their previous data and only find the new draft.
Is there a way that i can see the whole incomplete submission for the user who have draft form 2 or 3 times.
The form I created is not populating information. Members are registering but their info is not showing up on the submission form
How can we find incomplete submissions via the API?
Hello,
Is there a way to email the incomplete submissions so they know to complete their application by the deadline?
Thanks so much!
I am trying to retrieve an incomplete form and it is saying "This submission belongs to another user.
You don't have permission to view and complete other's submission." This is also happening when the client is trying to use the "edit link". How do I fix this?
Hi, is there a way to view the list of incomplete submissions instead of having to click one by one risking losing the submitted information itself?
Is there a way to send an email to remind those who have not completed their form to complete it by the deadline?
Hi, for some reason I cannot see the answer from Publiceye-user, but my question is somewhat the same: I can only seem to delete the incomplete forms instead of viewing them. Is there a setting I need to change or do I need to look somewhere else? I also appear to have the "old view".
Thanks!
If you delete an incomplete submission will it appear in the trash or will it completely gone?
I want to view the incomplete submissions of a multi pages form... is possible?
Is there a way to change the field which is displayed? The session ID wouldn't be helpful if I am looking for a specific company's incomplete form, I would need to look through each one. Can the Company name be displayed instead of the Session ID?
Hi - I can see them, but my client who I have added as a user see the old format and can't "VIEW"