When autofill or save and continue is enabled (classic and card), form users can save their partial data if they decide to stop for other matters or simply save to prevent loss of data. They are provided or sent a link to continue. When partial data is saved, that is considered an Incomplete Submissions.
If in case users lost their session from their browser or accidentally deleted the session email or you simply want to view or delete the incomplete submissions, you can now do it through Jotform Tables. To get into the list of incomplete submissions, please do the below steps:
- Select your form on the My Forms page.
- Click the Submissions button at the top toolbar.
![view-submissions]()
Or, click on the form’s More menu and select Submissions under the Data column.
![view-submissions-more]()
- Click the kebab icon to open the tab menu and select the Incomplete Submissions option.
![tables-incomplete-submissions]()
- If you want to view the incomplete submission, click the View button to open the form with the incomplete submission in a new tab.
![view-incomplete-submission]()
- If you want to delete the incomplete submission, click the Delete button instead. Confirm the deletion on the popup screen.
- If you would like to delete multiple incomplete submissions at once, select the submissions from the list and click the Delete button.
![delete-incomplete-submissions]()
Note that we are storing Incomplete Submissions forever. They’ll sit in the form unless deleted.
We also do not recommend viewing sessions on your classic forms and moving on pages (multipage forms) unless you are sure that the owner is not viewing the same session to their end as doing so will override the data.
How To View Incomplete Submissions Through the Old Submissions Page
After selecting the form and clicking the Submissions button on the My Forms page, the form will redirect you to the old submissions page.
There, click the Incomplete Submissions button just below the form title.
The Incomplete Submissions window will show the list of saved sessions.
In this window, there’s only an option to delete the incomplete submissions. However, if you need to view the saved sessions, you can do so by copying the Session ID and appending it to your form URL.
For example, we have the following session ID: JF-S4L-mZfDhotp
Append the Session ID to the form URL as follows:
https://form.jotform.com/202855246588062?session=JF-S4L-mZfDhotp
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19 Comments:
When people write and say they can't find the draft link, what's the best way for me to help them continue where they left off? The way we have it set up, with one form leading directly into a second form, the identities are not clear from the "Incomplete Submissions" of the second form. How do I know which form belongs to which person/email address for unfinished submissions? The Submission ID only clues me in to the identity of the person *after* the form has been submitted.
I found an incomplete submission that the user wanted to complete. I "viewed" the form, clicked save, copied the link to return to the form.
I send the link to the user and when they went into the form it was blank, all the data was gone!
Why?????
Thanks
Hi, when I go to see the forms that have been submitted they have an approval status of 'in progress' even though I know they have been submitted.
Why is this, and how can this be changed?
Thanks
The users completed the forms and double-checked it, but some of the questions are not showing up, could you check that all the intel was sent?
I do not like the new version of JotForm. Why fix something that isn't broken.
It is very confusing and sensitive.
Can I do a report on incomplete submissions?
I have the HIPAA version so the incomplete forms are not visible (which doesn't make any sense). More importantly, how can I let patients know their form didn't get completed?
A lot of people miss a question and hit submit but don't wait to see it is incomplete. We have no way of picking up where they left off or contacting them.
Please help.
When user save form and we can see their data in incomplete section but when user fill that form again form where they left and again fill some section and save as draft.
In this case when i view the incomplete submission section i don't find their previous data and only find the new draft.
Is there a way that i can see the whole incomplete submission for the user who have draft form 2 or 3 times.
The form I created is not populating information. Members are registering but their info is not showing up on the submission form
How can we find incomplete submissions via the API?
Hello,
Is there a way to email the incomplete submissions so they know to complete their application by the deadline?
Thanks so much!
I am trying to retrieve an incomplete form and it is saying "This submission belongs to another user.
You don't have permission to view and complete other's submission." This is also happening when the client is trying to use the "edit link". How do I fix this?
Hi, is there a way to view the list of incomplete submissions instead of having to click one by one risking losing the submitted information itself?
Is there a way to send an email to remind those who have not completed their form to complete it by the deadline?
Hi, for some reason I cannot see the answer from Publiceye-user, but my question is somewhat the same: I can only seem to delete the incomplete forms instead of viewing them. Is there a setting I need to change or do I need to look somewhere else? I also appear to have the "old view".
Thanks!
If you delete an incomplete submission will it appear in the trash or will it completely gone?
I want to view the incomplete submissions of a multi pages form... is possible?
Is there a way to change the field which is displayed? The session ID wouldn't be helpful if I am looking for a specific company's incomplete form, I would need to look through each one. Can the Company name be displayed instead of the Session ID?
Hi - I can see them, but my client who I have added as a user see the old format and can't "VIEW"