How to View Incomplete Submissions in Jotform Tables

May 23, 2022

Autofill or commonly known as Save and Continue Later, allows users to save their partial data if they decide to stop for other matters. It can also help prevent the loss of data. When users choose to save their progress, the form sends or provides them a link to continue later. When users save their partial entry, that is considered an Incomplete Submission. This particular feature is available in both classic and card forms.

As the form owner, you can view the Incomplete Submissions through the Jotform Tables. To get into the list of incomplete submissions, please do the below steps:

  1. Select your form on the My Forms page.
  2. Click the Submissions button at the top toolbar.
jotform-my-forms-select-form

Or, click on the form’s More menu and select Submissions under the Data column.

jotform-my-forms-more-menu-submissions.png
  1. In Jotform Tables, click the Kebab Menu to open the tab options.
  2. Click the Incomplete Submissions option.
jotform-tables-incomplete-submissions
  1. You should now see the list of Incomplete Submissions for your form.
jotform-tables-list-of-incomplete-submissions

When you hover your mouse over the Incomplete Submission item, you will see two (2) buttons. One is to View the Incomplete Submission, which will open a new tab on your browser, and one is to Delete it.

jotform-tables-incomplete-submission-buttons.png

If you would like to delete multiple incomplete submissions at once, select the incomplete submissions from the list and click the Delete button.

jotform-tables-delete-incomplete-submissions

Note

We are storing Incomplete Submissions forever. They’ll sit in the form unless deleted. We recommend keeping the list as it may be helpful in the future, especially for tracking every progress made by your users.

How To View Incomplete Submissions Through the Old Submissions Page

After selecting the form and clicking the Submissions button on the My Forms page, the form will redirect you to the old submissions page.

There, click the Incomplete Submissions button just below the form title.

view-incomplete-submission-old

The Incomplete Submissions window will show the list of saved sessions.

Old Incomplete Submissions window

In this window, you can only delete the incomplete submissions. However, if you need to view the saved sessions, you must copy the Session ID and append it to your form URL.

For example, we have the following session ID: JF-S4L-mZfDhotp. Append the Session ID to the form URL as follows:

https://form.jotform.com/202855246588062?session=JF-S4L-mZfDhotp
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