Changing Responder Email

  • rocketboy
    Asked on March 28, 2018 at 3:54 PM

    Is there a way to change or hide the email address that you reply to a jotform submission from?


    In other words if someone emails me through a jotform and I receive the submission and reply to it is there any way to keep my email hidden or masked for the person receiving the email?


    Thank You!

  • liyam
    Replied on March 28, 2018 at 6:13 PM

    You can change your email address for your autoresponder's reply-to email by going to the SETTINGS part of your form and selecting FORM EMAILS

    1522275052settings emails autorespon Screenshot 20

    Then go to the RECIPIENTS tab.

    Changing Responder Email Image 1 Screenshot 31

    Please take note that after making changes, you will need to press the SAVE button at the bottom of the settings.

    You can learn more of the steps on how to reach to this part of the autoresponder reading through the steps on this guide: https://www.jotform.com/help/26-Setting-up-an-Autoresponder-Email

    If you have additional questions, please let us know.