Changing Responder Email

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    Asked on March 28, 2018 at 03:54 PM

    Is there a way to change or hide the email address that you reply to a jotform submission from?

    In other words if someone emails me through a jotform and I receive the submission and reply to it is there any way to keep my email hidden or masked for the person receiving the email?

    Thank You!

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    Answered on March 28, 2018 at 06:13 PM

    You can change your email address for your autoresponder's reply-to email by going to the SETTINGS part of your form and selecting FORM EMAILS


    Then go to the RECIPIENTS tab.

    Please take note that after making changes, you will need to press the SAVE button at the bottom of the settings.

    You can learn more of the steps on how to reach to this part of the autoresponder reading through the steps on this guide:

    If you have additional questions, please let us know.