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kellywsmithAsked on March 29, 2018 at 2:39 AM
Here is a video showing the problem. I can't change the video in my form widget.
https://screencast.com/t/QHAHhi5rM8
Thanks
Kelly
Page URL: https://form.jotform.com/80758261785165 -
AdrianReplied on March 29, 2018 at 8:35 AM
Please don't forget to click UPDATE WIDGET after you change the YouTube URL.
I was able to change the video in a cloned form.
If you are still having problems, removing the widget and adding it again should definitely fix the issue.
Let us know if you are still facing issues.
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AdrianReplied on March 29, 2018 at 8:37 AM
Also, try clearing the Cache of your forms after you make changes.
Help Article: How to Clear Your Form Cache?