Report: Unable to Edit Reports

I need to create and edit my reports and the system shows me an error when creating a new one.

I managed to create a report just now, but I did so because I quickly selected the options for the platform to create it before displaying the error.

This effectively allowed me to create it and I can see it, however, when trying to edit it the system shows me the error again.

Hi Rodrigo,

Thanks for reaching out to Jotform Support. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

I cleared your form's cache on our backend system for additional precautions. You can also clear the cache of your forms by following the guide on How to Clear Your Form Cache. 

Please follow the basic troubleshooting steps below:

• Try using Incognito/Private mode.
• Clear your web browser's cache.
• Consider using a different web browser and device.
• Restart your device.

Can you give it another try and let us know what happens? If you're still having the same issue, we'll do a more in-depth investigation and work on finding a solution.

Keep us updated and let us know if you need any more help.