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lucAsked on April 26, 2024 at 11:19 AM
hi ,
i am luc , my account as been suspended for no raison since last year in October .
I need help to recover my account as till now there's exact raison .
kindly expecting an result regarding my probleme
thanks you
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Jerlan JotForm SupportReplied on April 26, 2024 at 11:48 AM
Hi Luc,
Thanks for reaching out to Jotform Support. I'm sorry this is happening. We have reviewed your account and your form followed the Jotform Terms of Use. Your account is now reactivated. Please try to log in and if you can't log in you can reset your password. Let me show you how:
1. Go to the Jotform Main Page and click on Login.
2. On the login screen, click on Forgot Password.
3. Enter your email address and then click on Send Reset Instructions.
4. You'll get an email with instructions about how to reset your password. In the email, click on Reset Password.
5. Enter your new password, enter it again to verify it, and then click on Create a New Password.
Give it a try and let us know if you need any help.