How to require respondents to select products from the product list?

  • Kornegay_Michael
    Asked on April 26, 2024 at 12:12 PM

    I just added a screenshot of a form with two products. I am thinking that I cannot make both of these products required because the customers are selecting either one or the other.

    I made it required to add the credit card information, but will they be able to enter credit card information and submit the form without selecting one of the two product options?

    Please advise.

    Jotform Thread 14306281 Screenshot
  • Mary_Ed JotForm Support
    Replied on April 26, 2024 at 12:25 PM

    Hello Michael,

    Thanks for reaching out to Jotform Support and we’re sorry you’re having trouble with this. As I tested this on my sample form, if you make the Product list required, it will not be submitted even if the credit card details are filled in without selecting any of the products. Check out the screencast below to see my results:

    How to require respondents to select products from the product list? Image 1 Screenshot 20

    We also have a guide about How to Integrate Stripe With Jotform that you can check out.

    Reach out again if there’s anything else we can help you with.

 
Your Answer