Applicant getting error code during submission

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    Asked on March 30, 2018 at 11:36 AM

    I have a member of our association calling with an error that says "Your file was not found. It may have been moved or deleted." 

    I'm assuming its an error on his side- but is this something you've seen before? Any thoughts on how he could fix it?

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    Answered on March 30, 2018 at 12:25 PM

    When is that error message shown? When the user tries to submit the form?

    Please provide a screenshot of the error message.

    How to Post Screenshots to Our Support Forum

    Also provide us a link of your form or the website URL if the form is embedded, so that we can test it.