Users can't access the form embedded on our website

Hello!

We published Jotform form on our website, but some users, that are based worldwide, can't access it. Can you assist with this matter?

Hi Globtalent,

Thanks for reaching out to us for help. I’m sorry you're having difficulties with this. I’ll do my best to help you. I can only assume you are referring to your Pre-registration form for the BIG Scholarship Form. If you can share the link to the website where your form is embedded, I can check it out and help you with a solution.

Can you also explain a bit more about the issue, so I can get a better idea of what's happening? If you can take a screenshot, that will help us to better understand what’s going on. We have a guide about how to do that here. You can also use free software like Loom, Vidyard, or Screenrec to record what is happening and share the link to the saved video that will help us to better understand what’s going on.

After we hear back from you, we’ll have a better idea of what’s going on and how to help.