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CAFLakelandAsked on April 26, 2024 at 8:34 PM
Hi! I am having issues with Date Picker form element. I am trying for a group of 14 people to be able to use the same date and time slot and once one person selects it, it's not allowing more people to be able to reserve that same slot. Could you help me out with this?
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Mike_G JotForm SupportReplied on April 26, 2024 at 11:20 PM
Hi CAFLakeland,
Thanks for reaching out to us for help. I’m sorry you're having difficulties with this. I’ll do my best to help you. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:
Can you explain a bit more about the issue, so I can get a better idea of what's happening? Can you tell us what timeslots and on what dates on your form's appointment field people are not allowed to select more than once? If you can take a screenshot, that will help us to better understand what’s going on. We have a guide about how to do that here. You can also use free software like Loom, Vidyard, or Screenrec to record what is happening and share the link to the saved video that will help us to better understand what’s going on. With your permission, would it be okay for us to make submissions on your Encuentro MDI (May) form to test the issue?
After we hear back from you, we’ll have a better idea of what’s going on and how to help.