Emtpy ticket?

Good

Hi Noire,

Thanks for reaching out to Jotform Support. We're unable to receive your complete query. Can you explain a bit more about the issue, so I can get a better idea of what's happening?It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

Once we hear back from you, we'll be able to move forward with a solution.