Unable to attached filled in form to Trello

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    TamaraThomas
    Asked on April 03, 2018 at 09:49 AM

    Hi 

    I have built a design brief that you are able to fill out via trello. 

    However I would like to be able to attache the filled in form back to the Trello card so the designer is able to see this information without having to log into the Jotform platform on a different tab. 

    Is this possible? Please see the screen shots I receive when trying to attach. 1522763260jotform empty.PNG1522763273Jotform error.PNG

  • Profile Image
    Kiran
    Answered on April 03, 2018 at 11:45 AM

    I am not sure if I understand your query correctly. Do you mean to say that the upload file URL is displaying an error? Could you check if the 'Login required to view uploaded files" option is enabled in your account settings? If so, please try disabling this option and see if that works.

    1522770333Login2ViewUploadedFiles.png

    Let us know if you are referring something different. We will be happy to assist you further. 

  • Profile Image
    TamaraThomas
    Answered on April 04, 2018 at 07:01 AM

     Hi Kiran

    Thank you for getting back to me,

    My settings are fine and don't have a restrictionon the brief.

    To make it clear, the form is a design breif that is created when the client creates a card in which they attach their files to. They Client is able to fill in the brief and submit.

    Ideally I need to keep the information provided with the card, when attaching I receive this error message. I can't have the designers serarching for the form on Jotforms platform.

    Is there an eaiser way?

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    Kiran
    Answered on April 04, 2018 at 09:09 AM

    I have tried cloning your JotForm to my account and integrated with my Trello account. I am able to map the upload fields to the attachments of Trello card as shown below: 

    152284681804042018_1829279.png

    As I send the form submission with attachments, the files are diplayed in the Trello card link to JotForm without any issue.

    152284706904042018_18334210.png

    As I check your JotForm, I see that Trello is not integrated. Did you remove the integration? If so, could you try integrating it again and let us know if you need any further assistance. We will be happy to assist.