JotForm blocks form that collect credit card account details

  • aprilcstarkey
    Asked on April 3, 2018 at 3:45 PM

    We did a Cards for a Cause fundraiser and collected people's paying info via the form so it would be easier for them to place the order. I just now was starting to go in and get everyone's orders together and noticed you site blocks the middle 8 digits of their card #. How do I go about seeing all 16 so I can process their cards to order their cards? Thank you!

  • Jeanette JotForm Support
    Replied on April 3, 2018 at 4:51 PM

    You cannot collect credit card sensitive info on plain text fields, otherwise it violates our terms of use. Instead, you must integrate the form with any of our payment processors available.


  • aprilcstarkey
    Replied on April 3, 2018 at 5:43 PM
    If I integrate them, will it show me all the info they already plugged in
    or will they have to each go back and fill out the form again? Thank you
    ...
  • jonathan
    Replied on April 3, 2018 at 6:57 PM

    I have responded to your next question on your other thread here https://www.jotform.com/answers/1434251