I'm unable to see thank you page at the bottom on card forms.

  • send2gokul
    Asked on April 29, 2024 at 5:45 AM

    According to this tutorial, I am supposed to see an "Edit Thank You Page" option at the bottom of the form.

    But I do not see it in my form. I am using a Card Form template.

    Screenshot is attached. Please advise.


    Regards,

    Gokul

    Jotform Thread 14355521 Screenshot
  • Waqas JotForm Support
    Replied on April 29, 2024 at 6:33 AM

    Hi Gokul,

    Thanks for reaching out to Jotform Support.  I cloned and checked your form and discovered that you are using a card form. Unlike the traditional layout, the Thank You Page settings in the Card Form layout have been simplified for convenience of access and modification. I'll walk you through setting that up:

    1. In Form Builder, scroll down to the bottom of your Form.
    2. Hover your cursor below the last card and in the middle, click the Edit Thank You Page button.

    Im unable to see thank you page at the bottom on card forms Screenshot 20

    You might also want to check out this guide about How to Change Your Card Form's Thank You Page.

    That's it. Let us know if you have any other questions.

  • send2gokul
    Replied on April 29, 2024 at 7:48 AM

    Thank you Waqas... But still how ... how in the world did you manage to do that?

    I am hovering my cursor over the last card and I am not getting the option what you are getting? What am I doing wrong?

  • send2gokul
    Replied on April 29, 2024 at 7:54 AM

    When I hover my cursor over the last card, except for "Remove branding", I don't see any other option.

  • send2gokul
    Replied on April 29, 2024 at 7:56 AM

    Yup... I got it. It was under the Jot form branding.

    Thank you very much. You guys are amazing.

  • Vanessa JotForm Support
    Replied on April 29, 2024 at 7:57 AM

    Hi Gokul,

    Thanks for reaching out to us for help. Please open the Card Form in the Form Builder. After that, scroll down at the bottom of the Form Builder page to see the Thank You settings. You can check my screenshot below:

    Im unable to see thank you page at the bottom on card forms Screenshot 20

    If the issue persists, please share a screenshot of the whole screen so we can check it further.

 
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