Signature widget works on computer but not on mobile device.

  • Profile Image
    Asked on April 06, 2018 at 08:26 PM

    We can use the signature feature on a computer, but not a phone.

  • Profile Image
    Answered on April 07, 2018 at 05:32 AM

    We apologize for the inconvenience.

    I've tried the signature widgets on my device but I'm unable to replicate the issue.


    Would you mind sharing to us the form URL or the website where your form is currently embedded so we can test?

    Looking forward for your response.