What happens when 3 payment submissions are made?

  • Profile Image
    Asked on April 08, 2018 at 10:52 AM


    I am currently on the FREE plan. Will the plan upgrade to the next if I get three payments made..?

    The frequency of payments may come through quicker then I could manually upgrade so I am just wondering what happens in this situation.

  • Profile Image
    Answered on April 08, 2018 at 12:06 PM

    I believe you are referring to the Payment Submissions limit which is 3 Payment Submissions per month for accounts in the FREE plan.

    If this limit is reached, then all the forms in your account which have a Payment Gateway integrated will be disabled until the limit counter is reset.

    The limit counter is reset on the 1st day of each month.

    Related Help Article: Understanding Your Account Usage and Limits