I am not receiving emails when people fill out their forms online.

  • CherokeeTree
    Asked on April 9, 2018 at 2:26 PM

    Hi. How can I receive emails when people fill out their forms? Right now, I receive no notifications.

  • Adrian
    Replied on April 9, 2018 at 3:18 PM

    I believe you are talking about the form with the title "Neuromuscular Massage Therapy Client Intake".

    I noticed that form does not have a Notification Email set up. This is why you are not receiving Email Notifications.

    You can set up an Email Notification in the form settings.
    https://www.jotform.com/build/60381790069157/settings/emails

    Complete Guide: Setting up Email Notifications

    That form has an Autoresponder Email set up which means that the users who fill the form will receive an email.