JotForm not linking to our Task manager website

  • krocquincy
    Asked on April 10, 2018 at 10:14 AM

    Hello,

    Our JotForm link isn't linking correctly to our task manager website, Asana. Do you have any suggestions as to how the link is being broken??

    Thank you in advance!

    -Adam

    Page URL: https://app.asana.com/0/351207242015729/list
  • Scott JotForm Developer
    Replied on April 10, 2018 at 11:13 AM

    Hey Adam,

    I have tested Asana integration from scratch and was able to successfully complete the process.

    For what methods are you using the Asana integration? I've tried to check it on your form but couldn't see an active integration.

    I've only tried `Create Task` method. Maybe the methods are causing the trouble. Please share with us any information that you might think helpful.

    Cheers!


    ps. Field-based integrations are prone to errors if you make edits on your forms after initializing the integration.

  • krocquincy
    Replied on April 10, 2018 at 11:43 AM
    Hey there,
    Thanks for the quick response!
    Try this:
    https://form.jotform.com/71426767813160
    THIS is the JotForm that we link through Asana that people submit from.
    Is THIS link showing up in your records?? Where can I see where this is
    being housed??
    Adam Duesterhaus
    Assistant Marketing Manager
    office: 217.231.5632
    mobile: 217.430.8382
    The Ray & Joan Kroc Corps Community Center
    405 Vermont St.
    Quincy, IL 62301
    krocquincy.org
    ...
  • Adrian
    Replied on April 10, 2018 at 12:30 PM

    It looks like that form is not currently integrated with Asana.
    You can see the form integrations in the Integrations tab of your form settings or by clicking the link below.
    https://www.jotform.com/build/71426767813160/settings/integrations

    JotForm not linking to our Task manager website Image 10

    Here is a guide to see how you can integrate your form with Asana.
    Create tasks in Asana with JotForm submissions