Email: different email contents

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    jjonesliquidus
    Asked on April 10, 2018 at 04:07 PM

    The emails that are sent out by the auto responder send all the data to the users but the internal email is sometimes missing elements. I have attached examples below. Notice the blank line in the Notification email.1523390818notification.png1523390828autoResponder.png

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    Richie_P
    Answered on April 10, 2018 at 04:57 PM

    I have checked your form and your email notifications. It seems that the first screenshot you have given is from the notification email while the bottom two are from the autoresponder.

    Email Content of your email notification.

    Email Content of your autoresponder.

    You can however, edit the email contents of both notifications.

    You can check this guide for more information.

    How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders


    Please let us know if we can be of further assistance.