Need to move forms to another account

Hi

Can you please move the following forms

https://form.jotform.com/72813713022346

https://form.jotform.com/82004659984365

to the account info@snowsportengland.org.uk

many thanks

Ryan

Hi ryangrewcock,

Thanks for reaching out to Jotform Support. I tried to transfer the form to the account associated with the email address info@snowsportengland.org.uk, but the system is not allowing me since the account is not on the EU Server. No worries, to fix this, you just need to inform the account owner info@snowsportengland.org.uk to store the data in the EU Server. Let me show you how:

1. They should log in to their account and hover their mouse to their Profile/Avatar.
2. Click on Data on the left side of the page.
3. Check the GDPR Data Center option from the list. The Transfer of Data to the EU modal should open up.

4. In the modal, click the Move to EU button.

You might also want to check this guide on How to Store Your Data on EU Servers (Data Residency in EU).

Once done, we can then proceed with the transfer of the form.

Give it a try and let us know how it goes.

Thanks, I have made the changes so I am on the EU servers now.

Thanks again

Hi Ryan,

Thanks for getting back to us. As requested, we have transferred the following forms to the account associated with info@snowsportengland.org.uk.

• https://form.jotform.com/72813713022346
• https://form.jotform.com/82004659984365

Reach out again if you need any help.