Jotform is serious about GDPR compliance. If you are from European Union (EU) or doing business within this region, you must store your forms and data in EU Datacenter. By default, Jotform automatically sets the account created within the EU region compliant with GDPR. However, if you think you are not yet compliant or want to become compliant, this guide will walk you through it.
- On the My Forms page, click your Profile Picture at the top-right of the navigation menu.
- Click Settings to access your account’s settings page.
- Go to the Data section.
- Check the Europe Datacenter option from the list. The Transfer Data to EU modal should open up.
- In the modal, click the Move to EU button.
At this stage, you will see the progress. You can close the window and wait for it to finish in the background.
You should see a success message when finished, and at the same time, you will receive an email confirming the transfer.
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4 Comments:
Hi,
Please advise the following: How is s data provided by clients in answer to a form stored by jot form? If data is retained by Jotform, is it encrypted and held securely in compliance with UK GDPR regulations? Do I need consent from the client to provide data via Jotform? If so, do you have a form of wording I can use? Thank you
We ae a UK based company who is considering signing up to your paid services to collect data on our workers, complete company checklists and collate other data.
I am concerned about the GDPR implications of a 3rd party having access to personal data of our employees/workers and was hoping you could send over some information about how you store the data and confirmation that you don’t access that data yourselves.
I look forward to hearing from you
Eve
Greetings. We have A Silver HIPAA compliant account and we have customers in the EU submitting forms containing personal data. I want to be sure that our data is being stored on an EU server and have read the posted instructions however I do not find the option to select Europe Datacenter. Please advise.
Thank you,
Charlie
Como me relaciono legalmente con un cliente si desde nuestra solucion de gestion documental utilizan formularios Jotform?
Muchas gracias