How to Store Your Data on EU Servers

February 17, 2021

JotForm is compliant with GDPR. If you are located in or do business in the European Union (EU), you must have your forms and data stored in our EU DataCenter. By default, accounts that are created from the EU region are automatically set to become GDPR compliant. However, if you think you are not yet compliant or wanted to become compliant, this guide will walk you through it. 

In My Forms Page, hover/click the My Account menu.

Click your username to go to the My Account Page.

Under Europe DataCenter, check Store my data only in Europe (Germany).

Checking the option will scan your forms. After scanning, you will get the following window with the Move button. Click that to start the process. 

You’ll get this next window where the progress is displayed:

Finally, you’ll get this last window. Close it and you’re done. We will also send an email confirmation about this. 

If you want to read more of our GDPR Compliance, please visit the following page:

Was this guide helpful?
Contact Support:

Our customer support team is available 24/7 and our average response time is between one to two hours.
Our team can be contacted via:

Support Forum:

Contact JotForm Support:

Send Comment:

JotForm Avatar
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


Podo CommentBe the first to comment.