How to Store Your Data on EU Servers (Data Residency in EU)

March 19, 2024

Jotform is serious about GDPR compliance. If you are from the European Union (EU) or doing business within this region, you must store your forms and data in a EU data center. If you’re in the EU and create a Jotform account, it will automatically be GDPR compliant. However, if you think you are not yet compliant or want to become compliant, this guide will walk you through it. 

  1. On the My Forms page, click your Profile Picture at the top-right of the navigation menu.
  2. Click Settings to access your account’s settings page.
  1. Go to the Data section.
  2. Check the Europe Datacenter option from the list. The Transfer Data to EU modal should open up.
  1. In the modal, click the Move to EU button.

At this stage, you will see the progress. You can close the window and wait for it to finish in the background.


You should see a success message when finished, and at the same time, you will receive an email confirming the transfer.

Contact Support:

Our customer support team is available 24/7 and our average response time is between one to two hours.
Our team can be contacted via:

Support Forum:

Contact Jotform Support:

Send Comment:

Jotform Avatar
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


  • Bart Van Deuren - Profile picture
  • Eleonora Odorizzi - Profile picture
  • Rebekah Gershuny - Profile picture
  • EVE o'sULLIVAN - Profile picture
  • Charles Ladd - Profile picture
  • Digitaldocu - Profile picture