The NEXT button does not work on my training registration 2018 form

  • Profile Image
    alexnickerson
    Asked on April 16, 2018 at 09:19 AM

    there is a section called "Information for you - Press "ENTER" to continue"

    the next button doesnt work...y? 

    you have to press enter to make it work


  • Profile Image
    Victoria_K
    Answered on April 16, 2018 at 10:42 AM

    I have reviewed your form Training Registration 2018 and tested the "Information for you - Press "ENTER" to continue" section on several browsers. I was not able to replicate the issue you are reporting, Next button works properly for me there. 

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    Could you clear your browser cache and try again? 

    Clear-Your-Browser's-Cache. I have now cleared your form caches as well. 

     

    Upon reviewing your form, I have also noticed that you are requesting for credit card details at some fields.

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    Please note that this is considered as phishing activity according to Terms-of-Use:

    Phishing. You agree that JotForm, Inc. may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining, for example: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.

    Be advised that you should use one of our Payment Processors to process payments on your form. If all you need is some sort of Payment Authorization (e.g. charge your users at a later date), then your choices would be limited to Paypal, Authorize.net, Square and Stripe.

    Relative guide: How-to-Enable-Payment-Authorization

    In case you're not sure which one will work for you, I recommend you briefly read this post on Which-Payment-Processor-is-Right-for-Your-Business

    Seeing that this form doesn't have any submissions yet, I removed all the offending fields for you. 

    We will gladly assist if you need more help.