Getting an error saving draft

A few of our agencies that are submitting grant applications are experiencing glitches whereby the program gives an error message and they cannot save work or they their application seems to disappear and they have to start over. Can someone help us understand what the issues are, please?Thank you,

Hi Siobhan,

Thanks for reaching out to Jotform Support. I'm sorry you're having an issue with this. Can you share a screenshot of the error your form fillers are getting when they save a draft? We have a guide on How to Post Screenshots to Our Support Forum. It will also help if you can share the URL of the form in question so we can test it on our end to see if we can replicate the issue.

After we hear back from you, we’ll have a better idea of what’s going on and how to help.