- clivedanbyAsked on April 17, 2018 at 04:22 AM
I want to make the email for more clear as it is all very close together, I also want to remove the value so I only see product, Product size then quantity ordered.
- JotForm SupportamyAnswered on April 17, 2018 at 08:53 AM
We can separate some payment information (For details please click here). However, unfortunately, it is not possible to customize product values as they belong to our payment integrations.
I will escalate it as a feature request to our developers. You will be informed via this support thread if it is implemented.
- clivedanbyAnswered on April 17, 2018 at 10:05 AM
Is it possible to hide or remove the payment values in this form?
- JotForm SupportKevin_GAnswered on April 17, 2018 at 11:17 AM
Unfortunately, it's not possible to remove the price when getting just the products. I can see my colleague has requested the feature request for this, although we cannot provide an ETA, we would keep you updated via this thread.
- clivedanbyAnswered on April 18, 2018 at 07:51 AM
Is it possible to re arrange the information that comes on the email confirmation so the order is as follows:
Product name - Product Size - Product Quantity -Product Price
I want to make it as clear as possible when orders are processed in our office - see attached the current layout
- JotForm SupportamyAnswered on April 18, 2018 at 10:18 AM
Unfortunately, we cannot make any changes in that field as it requires backend operations. There is no way to edit or rearrange the product details of the email notification for now.
I updated the ticket accordingly your last request.
If we have any update on your request, you will be informed via this support thread.
Thank you very much for your patient.