Texts in column using widget do not appear anymore

  • OCREB
    Asked on May 2, 2024 at 4:14 AM

    The texts in the STATUS column using a widget do not appear anymore.

    Kindly check the link below:

    https://www.jotform.com/tables/240658585035058/240660856763060

    Please help!

  • Frédéric JotForm Support
    Replied on May 2, 2024 at 5:05 AM

    Hi OCREB,

    Thanks for reaching out to Jotform Support. I can see in your submission table that in the column Status, some entries are displaying the following value:

    {"widget_metadata":{"type":"htmltext","value":"PHVsIGNsYXNzPSJCdWxsZXRMaXN0U3R5bGUxIFNDWFcxMjA2O...

    And, when opening the related entries, this value for the Status field makes the widget displaying a blank field.

    Are you referring to this? If your inquiry is not related to this, can you provide us with more details, such as a submission ID where the data for the Status field is not appearing? It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

 
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