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cressetchristianAsked on May 2, 2024 at 3:32 PM
I created single choice options, but on the live form, I can't select any check boxes. I tried on a Mac and a PC, but neither let me make a choice. The drop-downs work, but single or multiple choice ones do not.
Page URL: https://form.jotform.com/241195241260145 -
Afzal JotForm SupportReplied on May 2, 2024 at 4:21 PM
Hi Cressetchristian,
Thanks for reaching out to Jotform Support. I cloned your form and tested it to see if I could replicate the issue, and I ran into the same problem. When I looked at your form, I saw that there was some CSS issue. This can be fixed by adding custom CSS to your form. Check out the steps below to see how it's done:
- Open your form in Form Builder and click on the blue Paint Roller icon on the right side of the screen.
- Under the Styles tab, paste the code below into the Inject Custom CSS area.
/*To fix the checkbox and radio button - 14497561*/
.form-checkbox:checked+label:after,
.form-radio:checked+label:after {
background-color: #3274e0 !important;
}
Here's what the result will look like:
Here's the cloned version of the form that you can test. Furthermore, I noticed that your forms have conditions with a lot of error messages. Please fix them or delete the conditions as these will create unidentifiable issues with your form.
Please give it a try and let us know how it goes.
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office897Replied on May 3, 2024 at 10:57 AM
This was so helpful - thank you so much! I would have never figured that out!