Why are my custom fields data not coming through to zapier

  • thesearchmarketfirm
    Asked on May 2, 2024 at 4:48 PM

    Why are none of the answers coming though for zapier intergration?



    Why are my custom fields data not coming through to zapier  Image 1 Screenshot 20

  • Jefferson JotForm Support
    Replied on May 2, 2024 at 6:16 PM

    Hi thesearchmarketfirm,

    Thanks for reaching out to Jotform Support. I’m sorry you’re having trouble with this. Have you tried to re-integrate your Zapier Integration? If not, then here's how to do it:

    1. In Form Builder, click on the Settings tab in the orange navigation bar at the top of the page.
    2. Click on the Integrations tab on the left side of the page.
    3. Click the Connect to Zapier button.Why are my custom fields data not coming through to zapier  Image 1 Screenshot 40
    4. Log in to your Zapier account. Select your account from the dropdown menu and click the Authorize button. Why are my custom fields data not coming through to zapier  Image 2 Screenshot 51
    5. You should see all your active and disabled Zaps on the main screen. You can now edit your existing Zaps, which are under the Your Zaps row or create a new Zap by searching the app under the Zapier Templates row. Why are my custom fields data not coming through to zapier  Image 3 Screenshot 62

    Thats it. You can test again if you can use your current Zaps again. Can you please try again to check if the issue has been fixed after re-integrating Zapier? We also have a guide about How to Use Zapier with Jotform that you can check out.

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.



 
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