How to change the landing page of my form while it is being built?

Good morning, our page is live and published and we're now working on an issue with the payment processor. A URL link to the page has already been sent out to customers. Is there a way to have that link redirect to a temporary page that shows the form is temporarily unavailable when we work out some kinks?

Hi Laurel_Ridge,

Thanks for reaching out to Jotform Support. Unfortunately, it's not possible to redirect a user to another page while working on your form. However, it can be disabled in the meantime, and show a custom message. Let me show you how to do that:

• In Form Builder, click on the Settings tab.
• Next, update the Form Status to Disabled and set your message.
  

Another option is to conditionally hide all your fields and show only a specific paragraph field that indicates the link to another webpage/form. This guide will show you how to do that.

Give it a try and let us know if you need any help