The text displayed in the form submission appears to be different.

Hi,

We are using jotform as an assessment tool for our applicants. We noticed that the submissions we are receiving from our Personal Assistant / Receptionist applicants is showing the questions and details from an old Executive Assistant job.

For context, I duplicated the Executive Assistant assessment form, in creating the Personal Assistant / Receptionist assessment. The title, details and questions have been changed prior to launching and is reflecting correctly when we view the form, but the results we are getting from applicants is still showing the Executive Assistant questions and details for some reason.

How do we fix this?

Regards,
Bon Salazar
Richard@jacobandco.com
Jacob and Co. Hiring team

Hi Bon,

Thanks for reaching out to Jotform Support.I understand how difficult and stressful this is. Rest assured, we’ll find a solution for it. Can you take a screenshot of what’s happening and send it to us? This guide will show you how to do that.

Once we hear back from you, we'll be able to move forward with a solution.

Hey Manilene,

This jotform account is connected to an old email address of a colleague. Can you send the thread to my email address please, so I can follow the instructions in the video.

My email is Richard@jacobandco.com

Hi Bon,

Thanks for getting back to us. Please be aware that all responses will be automatically directed to the email address associated with the account used to open the ticket. However, you can visit the ticket via our Support Forum and respond directly there.

Reach out again if you need any other help