Activate my account again after removing Credit card field.

  • Benjetta Steele
    Asked on May 3, 2024 at 11:49 PM

    I understand where I made a mistake please remove the credit card information and please reactivate my account thank you

  • Waqas JotForm Support
    Replied on May 4, 2024 at 12:38 AM

    Hi Benjetta,

    Thanks for reaching out to Jotform Support. I checked your starter account associated with this email address: momcreditrepair@gmail.com and it appears that everything is now working on it. I've gone ahead and cleared your form caches as an additional aid. Can you try it again and see how it goes? If you run into the same issue again, let us know, and we'll do some more testing to see what's going on. 

    Give it a try and reach out again if you have any other questions.

 
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